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E-commerce benefits for companies:

  • Expands the marketplace to national and international markets
  • Decreases the cost of creating, processing, distributing, storing and retrieving value information
  • Allows reduced inventories and overhead by facilitating "pull" type supply chain management
  • The pull type processing allows for customisation of products and services which provides competitive advantage to its implementers
  • Reduces the time between your company and the receipt of products and services
  • Supports business processes re-engineering (BPR) efforts
  • Lowers telecommunications cost - the Internet is much cheaper than value-added networks (VANs)

Customers' benefits of e-commerce:
  • E-commerce expand accessibility to all point of the world
  • Increase visibility
  • Provide customers with valuable information about business, future plans and company profile
  • Work 24/7 all year round
  • Build customer loyalty - the clients' satisfaction and positive experience make them come back regularly
  • Reduction of the products and services costs
  • Allows customers to interact in electronic communities and exchange ideas as well as compare experiences
Case Studies
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